GS Paper 4
Emotional Intelligence
Concepts, and their utilities and application in administration and governance; empathy, compassion towards weaker sections.
2026
On the request of his Personal Assistant (PA), the District Magistrate (DM) stops the transfer of a schoolteacher who takes private tuition for his daughter diagnosed with learning disability. In this context, discuss the aspects of empathy versus compliance with rules.
2024
The application of Artificial Intelligence as a dependable source of input for administrative rational decision-making is a debatable issue. Critically examine the statement from an ethical and emotional intelligence point of view.
2023
"Emotional Intelligence is the ability to monitor one's own and other people's emotions, to discriminate between different emotions, and to use emotional information to guide thinking and behavior." Elucidate its role in conflict resolution.
2022
What are the main components of emotional intelligence according to Daniel Goleman? How can civil servants apply emotional intelligence to defuse mob anger during communal or agrarian protests?
2021
"Empathy towards weaker sections is not just a virtue, but a constitutional imperative for public administrators." Discuss in the context of inclusive governance.
2020
Explain the utility of Emotional Intelligence for a police officer handling violent communal clashes and delicate hostage negotiations.
2019
What is emotional intelligence? How does it help a district magistrate in maintaining emotional balance while handling political pressures and public crises?
2018
Emotional Intelligence is an essential tool for effective leadership in civil services. Explain how emotional self-regulation prevents bureaucratic burnout and enhances empathy towards citizens.
2017
What are the main components of emotional intelligence (EI)? Can they be learned? Discuss how EI helps civil servants manage workplace stress and foster team morale.
2016
Discuss the role of emotional intelligence in public administration. How does empathy prevent bureaucratic arrogance and insensitive decision-making?
2015
How will you apply emotional intelligence in administration to motivate demoralized subordinates and resolve interpersonal disputes in a government department?
2014
What is Emotional Intelligence and how can it be developed in people? How does emotional intelligence help in resolving interpersonal conflicts in administration?
2013
Define Emotional Intelligence. What are its main components and how does it assist civil servants in discharging their duties under high pressure?